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08103454022
Laundry & Dry Cleaning

FAQS

It’s easy. Once you are logged in, you can access the Order Pickup option from the homepage to schedule your order or you call our service line 08103454022.

It’ll take a minimum of 3 days and maximum of 5 days to get your garments ready, depending on the quantity of cloths and unforetold weather circumstances.

We charge 50% of the cost of transportation to your location. Free Pick up & Delivery is only available to our premium (Oga at the Top) subscribers.

Payments for Laundry services can be made either by CASH or our ONLINE WALLET system.

I’m afraid we don’t operate that way. Our system has been designed only to create a service for a laundry when 60% of the total amount is paid in cash. This is because most customers default in payment after their laundry has been concluded and delivered to them.

You can fund your Wallet by purchasing a voucher from any of our outlets/workers or by doing a transfer into any of our accounts. Once your payment is confirmed, your wallet will be funded instantly and a notification will be sent to you via E-mail & SMS.

Yes. We protect your information and privacy.  We do not share your personal or financial information with anyone!

In the event of inclement weather, our delivery service may be delayed.  Affected customers will be notified by text or email.

Well, hanging your cloths isn’t a problem at all. As far as you provide hangers for them at drop off, we would be delighted to have your cloths hanged and packaged for you. Else, we’ll charge N100 for each hanger provided by us for your cloths.

Our company’s liability, with respect to any damaged articles, shall not exceed 3 times our charge for processing it. We regret that we cannot guarantee against color loss, shrinkage, color bleed-over, clothes with poorly set dyes, normal wear and tear, preexisting damage, severe soiling, lost socks, mismatches, or clothes that have been mistakenly placed in your bag.

Absolutely not! Each customer’s clothes are washed differently. We will never clean your clothes with another customer’s clothing.

Of Course! You can leave us special instructions on how you want your laundry done when you place an order for Pick up. 

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